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By purchasing a Service Agreement with WALA Consulting, some benefits you will receive are:
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Discounted rates
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| Discounted rates
– Contracted clients of WALA Consulting will benefit from a 15% discount
of regular hourly rate. |
Dependability – Your
company can depend on WALA Consulting to provide top notch IT support as
well as keep your company’s network always up and running. |
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| Lower billing minimums
– WALA Consulting has a 3 hour minimum for all service calls by
non-contract clients. Contracted clients have the benefit not having
minimum billing for un-scheduled service calls. |
Insurance policy –
Your company’s computers/network system can go down at anytime. Every
company should have a recovery plan or an “Insurance policy” (if you
will). With a service contract agreement, WALA Consulting will plan,
test and assure your recovery strategy. |
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| Faster, prioritized response
time – Contracted clients of WALA Consulting are guaranteed 4
hour response time for any emergency service call.
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Ownership of WC – Most of our clients are small to mid-sized businesses that can’t afford to hire a full-time computer engineer as an employee. Contracted clients of WALA Consulting enjoy the benefit of having the same engineer visit them several times a month, which familiarizes our engineer to your environment and most important, familiarize you to our engineer. This also allows you, the client to direct the engineer to areas that are most important to you. | |
| Scheduling priority
– Contracted clients of WALA Consulting will have their service always
scheduled ahead of non-contracted clients.
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Access to network of specialty
expert contractors – Most of our clients have specialty
applications, hardware and projects that require specific knowledge and
know how. WALA Consulting will provide any specially trained engineer
required for a client’s environment. |
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| Stability – When WALA
Consulting services your company on a monthly basis; we will provide
hardware and software standards which make your environment easy to
manage.
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Peace of Mind – Contracted clients of WALA Consulting have the peace of mind of knowing that they no longer have to worry everyday of constant computer problems preventing employees from working, network going down without having a backup plan and most importantly, having an IT vendor/staff that is familiar enough with your environment to resolve any issue without little input from you or your staff. You will be aware of most computer issues ahead of time before computer downtime occurs. | |
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Contact our support staff today by calling 800-677-0367, or you can reach us via email at service@walaconsulting.com or sales@walaconsulting.com. |
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Copyright 2008 WALA Consulting, Inc.