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Contact Name |
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Your Title
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Company Name |
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Address |
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City |
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State
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Zip/Postal Code |
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Country |
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Telephone |
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Email |
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| How many Employees: |
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What is your predominant Pc Brand? |
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| How many locations: |
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What is your most important software? |
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| How many servers: |
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What version of MS Office are you running? |
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| How many workstations: |
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Do You Use Novell/Netware? |
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| How many laptops: |
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Do you use Linux/Unix? |
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Do you use Mac?
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Do you
have a mini or mainframe system?
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When were most of your IT assets originally
installed
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Who did that work?
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Is
that person or company still actively maintaining your network/computer
system?
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What kind of system maintenance is being done? How often?
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Do you have a
log showing system maintenance activities and routine support requests?
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Can we review a copy of that
log to get a feel for support history?
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How many different people or
vendors have been supporting your system since it’s original installation?
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What’s the single
biggest computer problem that you’re having right now?
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How is this
problem affecting your business?
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Do you have a
list of what needs to be done?
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How are you currently dealing
with these problems?
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What do you think the solution may be to these problems?
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